Questions and answers

We want to help you find answers to your questions, and we have provided frequently asked questions in our Q&A section. Here you can perform keyword searches or see all the alternatives within the category you want. Choosing a toll project in the menu above will reveal questions raised in connection with this particular project.

Questions and answers

10 most popular

Qualifying for exemption means that you can pass through the toll stations for free.
Vehicle groups marked with a * must have a valid AutoPASS agreement and tag in the vehicle to qualify for exemption or reduced payment. The exemption must be documented.

The following groups are exempt from payment:

  • passages in all vehicle types
  • cyclists and pedestrians
  • vehicles registered as motorcycles and mopeds, and ATVs registered as four-wheel motorcycles.
  • public transport in service*
  • marked emergency vehicles, as well as civil emergency vehicles on official duty*
  • Reduced mobility drivers* (The exemption only applies in toll rings and with a municipality-issued parking permit.)

Exceptions:

  • ATVs registered as tractors are not eligible for toll payment exemption.
  • Tractors are not eligible for toll payment exemption.
    • Finnfast discount: Tractors pay the same as light vehicles. Vehicle must have a valid AutoPASS agreement to qualify.
  • Zero Emission vehicles (electrically powered vehicles registered with fuel code 5 and hydrogen vehicles registered with fuel code 6) are no longer exempt from payment in all toll stations. This will consist of a growing number who are introducing reduced payment for zero emission vehicles.*
    Toll projects that have started with payment for zero emission vehicles you find HERE.

If you have a valid AutoPASS agreement and tag, you will automatically receive a discount when you pass through most other AutoPASS stations. Discounts vary from 10–50 %. Some stations also provide one-hour rule rates and monthly ceiling rates when passing through with an AutoPASS tag.

For more information on discounts and benefits, contact the toll operator of the station you will be passing.

See an overview of:

A valid AutoPASS agreement allows you to pass through all AutoPASS/EasyGo facilities in Norway and abroad.

Find more information you can have a look at http://www.autopass.no/visitors-payment  and www.EasyGo.com

If you have an agreement, you will find an overview of your invoices and payment information on My Page.

After you sign in:
The tab “Invoices” allows you to see your invoices. If you would like only to see invoices in a certain time period, you can select a different date at the top. By clicking one of the invoice lines, you will be able to see payment information (KID, account number, amount, etc.).

“Go to passages” will provide you with a list of all the passages registered on the invoice.

“Show invoice” will display a PDF copy of the invoice. If an invoice is paid “Invoice paid” will displayed on “Invoice status”. Invoices that have not been paid will have status “Invoice sent”. However, if the invoice has gone past its due date, the status will change to “Invoice stopped. New reminder has been created”. It will not be possible to see the passages associated with reminders. However, the original invoice will still be displayed and it will be possible to see the passages there.

If you chose “Go to passages” you will get an overview over all registered passages on the invoice. The overview displays date, time, vehicle, toll road operator, toll plaza name and rate. You also have the possibility of exporting the passages to an excel file.

NB! From the 6th of April the light signals in all toll stations in Norway will be shut down.

If you want to check the validity of your agreement, we recommend that you log on to My Page and check your agreement status.

Failure to register the electronic tag when passing through the toll station may be because:

  • Your car has a windscreen that prevents the tag from being registered. (Please contact your car dealership for correct tag placement.)
  • Your tag has low battery.
  • There is a temporary fault in the toll station.
  • You have a negative balance on your prepaid agreement.

 

The agreement itself is free, except for a NOK 200 deposit for the tag.

A prepaid contract requires that you pay an amount in advance in order to receive the agreed discounts when passing through a toll station.

You will find the individual toll station prices on the page “Rates and Payment”, where you can choose the project you are interested in.

All drivers, regardless of nationality, have to pay Norwegian road tolls.
The automated toll stations are all equipped with a camera that reads the vehicle number plates and toll tags.
If you plan on staying for a longer period of time, we recommend a You can sign an agreement with the company where you will be driving for

Foreign registered vehicles, without a toll tag, will be invoiced by Euro Parking Collection plc (EPC).

Read more about payment for tourists in Norway on http://www.autopass.no/visitors-payment

Enviromental differentiatied rates in Bergen and foreign vehicles from June 1.:
From June 1. the toll stations i Bergen will have enviromental differentiation rates. The toll will be set according to the vehicle enviroment class, or Euro standard. To get the correct toll charge for your foreign vehicle you need to registering the emission standard of your vehicle.
You can do this here: https://www.epcplc.com/environmental_differentiation/ 

From 01/01/19 you can use your AutoPASS tag to pay with on some ferries in Norway.
You can find more information on www.autopassferje.no.

Automatically discount
AutoPASS customers with a valid AutoPASS-tag, but who does not have an AutoPASS-ferry accont, will automatically get a 10% discount on those ferries that offers payment with AutoPASS.

More discount?
If you want 40%-50% discont, you can draw an AutoPASS-agreement on www.autopassferje.no
If you have a tag from Ferde, you can use this to draw an agreement for AutoPASS ferry.

More information?
If you wish more information about AutoPASS ferry, you can use the following contact info:

AutoPASS for ferje
v/ Skyttel AS
Telephone: 55 30 00 00
Customer service: https://www.autopassferje.no/kundeservice/

Obtain a tag and agreement by signing an agreement online.
Please view our user guide

The agreement is valid from the date it is signed, even if the tag has not yet arrived. It normally takes 7–10 days from the agreement is signed until the tag arrives in the post.
The main agreement is the agreement for which you receive your tag.
Local agreements are supplementary agreements you sign to get discounts in multiple locations, and for which you enter the tag number provided in your general agreement.
Passing a toll station without an local agreement: Some facilities automatically give a full discount as long as you have an agreement and tag from another facility. These do not require a supplementary agreement. Passages are charged to your main agreement.

Log on to My Page.

You can remove vehicles from your agreement by clicking the box “Remove Vehicle”. Enter the tag/vehicle in question.

Do you want to cancel your tag and get your deposit back, or do you want to reuse the tag at a later date?

  • By selecting “Settle tag deposit” you can enter the account number for the refund of the tag and any remaining balance.
  • By selecting “Reuse the tag” you can choose to use your tag in a different vechile, by keeping the tag and reactivating it for a new vehicle. You must notify us when you want to move the tag into another vehicle.

Remember to remove tag the vehicle.

NB If there are additional agreements related to the tag / vehicle, these will also be terminated.

From February 27, 2018, there is a new self-service solution that uses login with electronic ID.

When you log on to  My Page it can be practical to have our Guide open.

If you want to have your tag deposit refunded, return the tag to our address.
To prevent an active tag from being registered during transport, wrap it in aluminium foil when returning it.
When we receive your tag, it will be terminated, and the deposit refunded. If your balance is negative, it will be deducted from your deposit.

You can choose between cancelling your agreement and tag, or pausing your agreement to reuse the tag later.

  • The cancellation notice must be issued in writing, via our contact form, or by logging in to AutoPASS My Page and cancelling the agreement there. The tag must be disposed of as electrical and electronic waste, so-called EE waste.
  • If you choose to reuse the tag, you can place the agreement on hold on AutoPASS My Page

For more information about the new My page, you will find instructions here.

Log on to My Page.
Find your existing agreement, and click the “Add Vehicle” box. Enter information about the vehicle, and click save. The tag will be sent to you by post within 10 days.

Agreement

Qualifying for exemption means that you can pass through the toll stations for free.
Vehicle groups marked with a * must have a valid AutoPASS agreement and tag in the vehicle to qualify for exemption or reduced payment. The exemption must be documented.

The following groups are exempt from payment:

  • passages in all vehicle types
  • cyclists and pedestrians
  • vehicles registered as motorcycles and mopeds, and ATVs registered as four-wheel motorcycles.
  • public transport in service*
  • marked emergency vehicles, as well as civil emergency vehicles on official duty*
  • Reduced mobility drivers* (The exemption only applies in toll rings and with a municipality-issued parking permit.)

Exceptions:

  • ATVs registered as tractors are not eligible for toll payment exemption.
  • Tractors are not eligible for toll payment exemption.
    • Finnfast discount: Tractors pay the same as light vehicles. Vehicle must have a valid AutoPASS agreement to qualify.
  • Zero Emission vehicles (electrically powered vehicles registered with fuel code 5 and hydrogen vehicles registered with fuel code 6) are no longer exempt from payment in all toll stations. This will consist of a growing number who are introducing reduced payment for zero emission vehicles.*
    Toll projects that have started with payment for zero emission vehicles you find HERE.

The terms and conditions were updated on 15/01/19

They are general terms and conditions applicable to all AutoPASS facilities.

More information about each facility can be found on the website after choosing the applicable project.

AutoPASS terms and contitions valid from 15/01/19: General Terms and Conditions for AutoPASS agreement

 

Older version of AutoPASS terms and conditions valid from 01/01/18 to 14/01/19 : Autopass conditions

If you have an agreement, you will find an overview of your invoices and payment information on My Page.

After you sign in:
The tab “Invoices” allows you to see your invoices. If you would like only to see invoices in a certain time period, you can select a different date at the top. By clicking one of the invoice lines, you will be able to see payment information (KID, account number, amount, etc.).

“Go to passages” will provide you with a list of all the passages registered on the invoice.

“Show invoice” will display a PDF copy of the invoice. If an invoice is paid “Invoice paid” will displayed on “Invoice status”. Invoices that have not been paid will have status “Invoice sent”. However, if the invoice has gone past its due date, the status will change to “Invoice stopped. New reminder has been created”. It will not be possible to see the passages associated with reminders. However, the original invoice will still be displayed and it will be possible to see the passages there.

If you chose “Go to passages” you will get an overview over all registered passages on the invoice. The overview displays date, time, vehicle, toll road operator, toll plaza name and rate. You also have the possibility of exporting the passages to an excel file.

One-hour rule in Bomringen i Kristiansand:

With a valid AutoPASS agreement and tag you pay for one passage at bomringen i Kristiansan if the same vehicle passes several toll stations within 60 minutes (one-hour rule).

During rush hours, from 06:30-09:00 and from 14:30-17:00 the rates are higher for passing the toll stations. (Time Differentiated rates)
To avoid rush hour charges, you must pass all toll stations before rush hours start.

One-hour rule in Bomringen i Bergen:

With a valid AutoPASS agreement and tag you pay for one passage at -bomringen i Bergen if the same vehicle passes several toll stations within 60 minutes (one-hour rule).

During rush hours, from 06:30-09:00 and from 14:30-16:30 the rates are higher for passing the toll stations. (Time Differentiated rates)
To avoid rush hour charges, you must pass all toll stations before rush hours start.

 

One-hour rule for Vossapakko:

With a valid AutoPASS agreement and tag you only pay for one passage if you pass more than one toll station in the same vehicle within 60 minutes.

 

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

One-hour rule for Nordhordlandspakken:

With a valid AutoPASS agreement and tag you only pay for one passage if you pass more than one toll station in the same vehicle within 60 minutes.

 

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

One-hour rule for Nord Jæren:

With a valid AutoPASS agreement and tag you only pay for one passage if you pass more than one toll station or toll rings with the same vehicle within 60 minutes.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

See an overview of all toll stations.

One-hour rule for Kvammapakken:

With a valid AutoPASS agreement and tag you only pay for one passage if you pass more than one toll station in the same vehicle within 90 minutes.

 

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

Timesregel i Hagalandspakken:

With a valid AutoPASS agreement and tag you only pay for one passage if you pass more than one toll station in the same vehicle within 60 minutes.

 

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

One-hour rule for Førdepakken:

With a valid AutoPASS agreement and tag you only pay for one passage if you pass more than one toll station in the same vehicle within 60 minutes.

Without Agreement:
Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

One-hour rule for Askøypakken:

With a valid AutoPASS agreement and tag you only pay for one passage if you pass more than one toll station in the same vehicle within 60 minutes.

 

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

Monthly ceiling rate for Vossapakko:

From 01.12.18 this benefit will be implemented in Vossapakko.

With a valid AutoPASS agreement and tag you pay for max. 25 passages per calendar month for each vehicle in the agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate.

Monthly ceiling rate for Nordhordlandspakken:

With a valid AutoPASS agreement and tag you pay for max. 50 passages per calendar month for each vehicle in the agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

Monthly ceiling rate for Nord-Jæren:

With a valid AutoPASS agreement and tag you pay for max. 75 passages per calendar month for each vehicle in the agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

Monthly ceiling rate for Haugalandspakken:

With a valid AutoPASS agreement and tag you pay for max. 75 passages per calendar month for each vehicle in the agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

Monthly ceiling rate for Hardangerbrua:

From 01.12.18 this benefit will be implemented in Hardangerbrua.

With a valid AutoPASS agreement and tag you pay for max. 25 passages per calendar month for each vehicle in the agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate.

Monthly ceiling rate for Førdepakken:

With a valid AutoPASS agreement and tag you pay for max. 30 passages per calendar month for each vehicle in the agreement.

Invoice Period:
Please note that the invoice is not necessarily sent out at the end of each month, and you can receive an invoice containing passages over several months. The invoice can therefore contain more than 30 passages. You must therefore distinguish between the invoice period and the passing period. However, you will not be charged for more than 30 passages within one month.
Information about passages is provided if you log in to My Page.

No Agreeement:
Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

Monthly ceiling rate for Bømlopakken:

With a valid AutoPASS agreement and tag you pay for only for a max number of passages per calendar month for each vehicle in the agreement.

  • Rate group 1: Vehicles with permitted total weight up to 3500 kg, as well as vehicles in category M1 with electronic tag and valid agreement.
  • Rate group 2: Vehicles with a permitted total weight including and above 3501 kg, excl. vehicle in category M1 with electronic tag and valid agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate.

Monthly ceiling rate for Bomringen i Kristiansand:

With a valid AutoPASS agreement and tag you pay for max. 50 passages per calendar month for each vehicle in the agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

Monthly ceiling rate for Bomringen i Bergen:

With a valid AutoPASS agreement and tag you pay for max. 60 passages per calendar month for each vehicle in the agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

Monthly ceiling rate for Askøypakken:

With a valid AutoPASS agreement and tag you pay for max. 30 passages per calendar month for each vehicle in the agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

With a valid AutoPASS-agreement and tag, you will get these benefits when passing the toll stations in Nord-Jæren:
  • 20% discount per passage for Nord Jæren, also in rush hours.
  • You receive advantages such as one-hour rule rate and a monthly ceiling rate.
  • You can pass straight through all AutoPASS/EasyGo facilities, both in Norway and abroad, and you will automatically get a discount in the applicable facilities. All passages will be charged to your general agreement, through which you received your tag.
  • View your balance and invoices, extract passage records, edit your agreement, etc. at any time through your own account page, My Page.

These are the benefits of an agreement with Bomringen i Bergen:

  • 20% rabatt discount per passage, also during rush hour. (Only applies to rate group 1)
  • You get advantages such as a one-hour rule rate and a monthly ceiling rate.
  • You can pass straight through all AutoPASS/EasyGo facilities, both in Norway and abroad, and you will automatically get a discount in the applicable facilities. All passages will be charged to your general agreement, through which you received your tag.
  • View your balance and invoices, extract passage records, edit your agreement, etc. at any time through your own account page, My Page.

Alle vehicles with a valid AutoPASS agreement and tag from another toll company, automatically gets the discount and advantages when passing the toll stations in Bergen.

Most toll projects offer their own benefits when you sign an agreement.
Below is a general overview of the projects, and project-specific benefits can be found in separate FAQs under each project.

Here is an overview of possible benefits:
  • 10 % to 50 % discount per passage.
  • One-hour rule rate, with a maximum of one passage within 60 or 90 minutes charged to the agreement. Applies per vehicle.
  • Monthly ceiling rate, with a maximum number of passages charged to the agreement per month. Applies per vehicle.
  • Using the right to exemption when passing the toll. Requires a agreement and tag.
  • You can pass straight through all AutoPASS/EasyGo facilities, both in Norway and abroad, and you will automatically get a discount in the applicable facilities. All passages will be charged to your general agreement, through which you received your tag.
  • View your balance and invoices, extract passage records, edit your agreement, etc. at any time through your own account page, My Page.
  • Agreement without tracking. You can choose that the info about your passages is deleted after the passage has been deducted from your agreement.

Please contact our customer service, and we will block your tag to prevent it being used.

If you are seeking reimbursement for charges passages, you need to send a copy of the police report.

If you cannot find your passage information on My Page, it may indicate that you requested that your passage information be automatically deleted (“agreement without tracking”) when entering into your agreement with us. This means that your passage information is automatically deleted as soon as the passage has been charged to your agreement.

NB! Agreement with automatically deleted passage information expired on 15.08.19. After this date, all passages will be available on the agreement.

How to obtain an exemption agreement:

When you register your parking card for reduced mobility drivers or your electric vehicle in the general agreement from which you received your tag, you will automatically be exempt from toll payment in all facilities that provide it.
1. I have a standard agreement that I want to turn into an exemption agreement: Submit a request and state your registration number, tag number and attach documentation.
2. I do not already have an agreement: Sign a regular agreement online. Then submit a request for exemption along with documentation.

Reduced mobility drivers with a valid municipality-issued parking permit are entitled to free passage in toll rings in urban areas. This requires signing an exemption agreement and receiving a tag for your car.
The parking permit must be valid for at least two years.

The exemption currently applies to the following locations:

  • Askøypakken
  • Bomringen i Bergen
  • Bypakke Bodø and rv. 80 Vikan
  • Bypakke Grenland
  • Førdepakken
  • Haugesund
  • Kristiansand
  • Namsos
  • Nordhordlandspakken (fra 01.12.19)
  • North Jæren
  • Oslo and Bærum
  • Trondheim (only applies to toll stations included in the environmental package)
  • Harstad
  • Kråkerøyforbindelsen

Exemption for one vehicle

If you have reduced mobility and a valid parking permit that lasts for two years, you can apply for exemption from tolls to the toll road operator with which you have an agreement. A copy of your municipality-issued parking permit must be enclosed the application. Your agreement with your toll road operator will include an exemption from payment of the above toll rings. The tag is linked to one vehicle only and cannot be moved between vehicles. If you change your vehicle, you have to notify the toll company.
Exemption does not include institutions.

Children with reduced mobility

Parents who have children with reduced mobility and where the child has a parking permit, may apply to the toll road operator for two vehicles that are exempt from charges in toll rings.

 

EasyGo is a service that provides the opportunity to use the AutoPASS tag in toll stations in Norway, Denmark and Sweden.

The toll facilities that are part of this system include the Storebælt and Øresund bridge, as well as certain ferry connections such as HH-Ferries, Mols-Linien, Flakk-Rørvik and Bastø Fosen.

Read more about EasyGo on the Norwegian Public Roads Administration website www.easygo.com 

Obtain a tag and agreement by signing an agreement online.
Please view our user guide

The agreement is valid from the date it is signed, even if the tag has not yet arrived. It normally takes 7–10 days from the agreement is signed until the tag arrives in the post.
The main agreement is the agreement for which you receive your tag.
Local agreements are supplementary agreements you sign to get discounts in multiple locations, and for which you enter the tag number provided in your general agreement.
Passing a toll station without an local agreement: Some facilities automatically give a full discount as long as you have an agreement and tag from another facility. These do not require a supplementary agreement. Passages are charged to your main agreement.

Log on to My Page.

You can remove vehicles from your agreement by clicking the box “Remove Vehicle”. Enter the tag/vehicle in question.

Do you want to cancel your tag and get your deposit back, or do you want to reuse the tag at a later date?

  • By selecting “Settle tag deposit” you can enter the account number for the refund of the tag and any remaining balance.
  • By selecting “Reuse the tag” you can choose to use your tag in a different vechile, by keeping the tag and reactivating it for a new vehicle. You must notify us when you want to move the tag into another vehicle.

Remember to remove tag the vehicle.

NB If there are additional agreements related to the tag / vehicle, these will also be terminated.

From February 27, 2018, there is a new self-service solution that uses login with electronic ID.

When you log on to  My Page it can be practical to have our Guide open.

If you want to have your tag deposit refunded, return the tag to our address.
To prevent an active tag from being registered during transport, wrap it in aluminium foil when returning it.
When we receive your tag, it will be terminated, and the deposit refunded. If your balance is negative, it will be deducted from your deposit.

You can easily edit your car details via My Page. Remember to register the change within three business days.
> Log on to My Page.
> Click the light blue box “Edit Vehicle”.
> Fill in the relevant data and click “Finish”.
> The car change has been registered.

 

News regarding sales notification!

Remember, you can now register an electronic sales notification on http://www.vegvesen.no/dinside

You can easily edit your agreement details via My Page.

By logging on to My Page, you can edit your registration number, address and e-mail address.

If you have an agreement, you can easily change your address via My Page:

> Log on to My Page.
> Click the brown box “Edit Profile”.
> Remove your old address from the field “Billing Address”, and enter the new one.
> When you are done, click “Save”.

It is not a requirement for the vehicle owner to be the same as the person holding the agreement. Our contract register is therefore not linked to information from the National Population Register or the Register of Motor Vehicles.
If you do not have an agreement, you cannot change your billing address. For passages without an agreement, we need to obtain information on the vehicle owner from the Register of Motor Vehicles.

You can choose between cancelling your agreement and tag, or pausing your agreement to reuse the tag later.

  • The cancellation notice must be issued in writing, via our contact form, or by logging in to AutoPASS My Page and cancelling the agreement there. The tag must be disposed of as electrical and electronic waste, so-called EE waste.
  • If you choose to reuse the tag, you can place the agreement on hold on AutoPASS My Page

For more information about the new My page, you will find instructions here.

Log on to My Page.
Find your existing agreement, and click the “Add Vehicle” box. Enter information about the vehicle, and click save. The tag will be sent to you by post within 10 days.

Passage details can be found on My Page.

If you only want passages for a specific time period, you can select this on the passages tab. Passages can only be retrieved per month, and if you wish to retrieve passages for an extended period of time, you may need to do this multiple times, or you may contact the toll company.

See our user guide.

 

From 15. of August 2019 agreements where the passings where deleted within 72 hours after being registered is now no longer available.

On this date, all current anonymous agreements will become ordinary agreements, where passages will be stored for 5 years after the end of the financial year.

 

You can easily extract your passage details and other information about your agreement via My Page.

 

AutoPASS

It is the Directorate of Public Roads that decides which signs to use, cf. The Road Regulations Section 35.

The Norwegian Public Roads Administration has decided that in  some toll rings, only toll stations on the main roads into the city will be equipped with toll rate signs, while the toll stations in cities with more complicated rate system and location of toll stations (such as Oslo, Bergen, Nord Jæren and Trondheim) shall be completely free of toll rate signs.

All toll stations that do not have a rate sign must have a single sign with the toll booth symbol 792.30 “Fully automatic toll booth passing without stopping”.

This simple sign (see below) is a minimum to inform road users that tolls are being paid and that the vehicles’ characteristics are video photographed.

The signs in the toll stations in Bergen and Stavanger follow the new document for signs in automatic toll plazas created by the Directorate of Public Roads.

See the document “Ny mal for skilting i bomstasjoner” PDF (only in Norwegian)

 

If you have a valid AutoPASS agreement and tag, you will automatically receive a discount when you pass through most other AutoPASS stations. Discounts vary from 10–50 %. Some stations also provide one-hour rule rates and monthly ceiling rates when passing through with an AutoPASS tag.

For more information on discounts and benefits, contact the toll operator of the station you will be passing.

See an overview of:

A valid AutoPASS agreement allows you to pass through all AutoPASS/EasyGo facilities in Norway and abroad.

Find more information you can have a look at http://www.autopass.no/visitors-payment  and www.EasyGo.com

The terms and conditions were updated on 15/01/19

They are general terms and conditions applicable to all AutoPASS facilities.

More information about each facility can be found on the website after choosing the applicable project.

AutoPASS terms and contitions valid from 15/01/19: General Terms and Conditions for AutoPASS agreement

 

Older version of AutoPASS terms and conditions valid from 01/01/18 to 14/01/19 : Autopass conditions

Monthly ceiling rate for Bømlopakken:

With a valid AutoPASS agreement and tag you pay for only for a max number of passages per calendar month for each vehicle in the agreement.

  • Rate group 1: Vehicles with permitted total weight up to 3500 kg, as well as vehicles in category M1 with electronic tag and valid agreement.
  • Rate group 2: Vehicles with a permitted total weight including and above 3501 kg, excl. vehicle in category M1 with electronic tag and valid agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate.

AutoPASS is the Norwegian system for electronic toll payment.

Read more on www.autopass.no

Zero-emission vehicle is a collective name for electric cars and hydrogen cars.

Payment of tolls as a zero-emission vehicle requires tag and a valid agreement. Without a tag and a valid agreement, zero-emission vehicles will be charged ordinary fare like other vehicles.

In a growing number of tollling projects, a toll fee for zero-emission vehicles for rate group 1 is introduced. The toll fee is 50 pct. of ordinary toll fee after discount.
Zero-emission vehicles in tariff group 2 shall not yet pay a toll.

The introduction of payment for zero-emission vehicles is done according to the instructions from Prop. 87 S (2017-2018) and local government.

Introduction of payment for zero-emission vehicles in the south and west of Norway:

01/01/19 Askøypakken
01/02/19 Bømlopakken
01/04/19  E134 Stordalstunnelen, Halsnøysambandet, Jondalstunnelen
06/04/19 Bomringen i Bergen (continued excemption for Hydrogen vehicles with agreement)
01/08/19 Kvammapakken, Fv. 45 Gjesdal, Finnfast, Vossapakko, Hardangerbrua
01/09/19 Haugalandspakken, T-forbindelsen, Førdepakken, E18 Tvedestrand-Arendal

Toll stations that does not have payment for zero emission vehicles at this time. 

  • Bymiljøpakken – Nord Jæren

Most toll projects offer their own benefits when you sign an agreement.
Below is a general overview of the projects, and project-specific benefits can be found in separate FAQs under each project.

Here is an overview of possible benefits:
  • 10 % to 50 % discount per passage.
  • One-hour rule rate, with a maximum of one passage within 60 or 90 minutes charged to the agreement. Applies per vehicle.
  • Monthly ceiling rate, with a maximum number of passages charged to the agreement per month. Applies per vehicle.
  • Using the right to exemption when passing the toll. Requires a agreement and tag.
  • You can pass straight through all AutoPASS/EasyGo facilities, both in Norway and abroad, and you will automatically get a discount in the applicable facilities. All passages will be charged to your general agreement, through which you received your tag.
  • View your balance and invoices, extract passage records, edit your agreement, etc. at any time through your own account page, My Page.
  • Agreement without tracking. You can choose that the info about your passages is deleted after the passage has been deducted from your agreement.

The agreement itself is free, except for a NOK 200 deposit for the tag.

A prepaid contract requires that you pay an amount in advance in order to receive the agreed discounts when passing through a toll station.

You will find the individual toll station prices on the page “Rates and Payment”, where you can choose the project you are interested in.

All drivers, regardless of nationality, have to pay Norwegian road tolls.
The automated toll stations are all equipped with a camera that reads the vehicle number plates and toll tags.
If you plan on staying for a longer period of time, we recommend a You can sign an agreement with the company where you will be driving for

Foreign registered vehicles, without a toll tag, will be invoiced by Euro Parking Collection plc (EPC).

Read more about payment for tourists in Norway on http://www.autopass.no/visitors-payment

Enviromental differentiatied rates in Bergen and foreign vehicles from June 1.:
From June 1. the toll stations i Bergen will have enviromental differentiation rates. The toll will be set according to the vehicle enviroment class, or Euro standard. To get the correct toll charge for your foreign vehicle you need to registering the emission standard of your vehicle.
You can do this here: https://www.epcplc.com/environmental_differentiation/ 

EasyGo is a service that provides the opportunity to use the AutoPASS tag in toll stations in Norway, Denmark and Sweden.

The toll facilities that are part of this system include the Storebælt and Øresund bridge, as well as certain ferry connections such as HH-Ferries, Mols-Linien, Flakk-Rørvik and Bastø Fosen.

Read more about EasyGo on the Norwegian Public Roads Administration website www.easygo.com 

From 01/01/19 you can use your AutoPASS tag to pay with on some ferries in Norway.
You can find more information on www.autopassferje.no.

Automatically discount
AutoPASS customers with a valid AutoPASS-tag, but who does not have an AutoPASS-ferry accont, will automatically get a 10% discount on those ferries that offers payment with AutoPASS.

More discount?
If you want 40%-50% discont, you can draw an AutoPASS-agreement on www.autopassferje.no
If you have a tag from Ferde, you can use this to draw an agreement for AutoPASS ferry.

More information?
If you wish more information about AutoPASS ferry, you can use the following contact info:

AutoPASS for ferje
v/ Skyttel AS
Telephone: 55 30 00 00
Customer service: https://www.autopassferje.no/kundeservice/

Obtain a tag and agreement by signing an agreement online.
Please view our user guide

The agreement is valid from the date it is signed, even if the tag has not yet arrived. It normally takes 7–10 days from the agreement is signed until the tag arrives in the post.
The main agreement is the agreement for which you receive your tag.
Local agreements are supplementary agreements you sign to get discounts in multiple locations, and for which you enter the tag number provided in your general agreement.
Passing a toll station without an local agreement: Some facilities automatically give a full discount as long as you have an agreement and tag from another facility. These do not require a supplementary agreement. Passages are charged to your main agreement.

Environmental differentiation

The environmental program “Miljøløftet” is the collective term of the city-growth agreement in Bergen, which was signed between the State Ministry of Transport and the Municipal- and Modernization Department, the Municipality of Bergen and Hordaland County Municipality in June 2017, and Bergen City program “Bypakke Bergen”, which was passed by the parliament in December 2017.

The new tolling program, Bypakke Bergen, involves introducing new environmentally differentiated rates and new tollstations.
It new environmentally differentiated rates will be introduced from June 1st 2018.
It is assumed that new tollstations will been put into operation in 2019.

For more information: (Norwegian)

The Norwegian Road Administration – Byvekstavtale Bergen

Action Program Environmental program- Bergen Municipality

On June 1st, environmentally differentiated rates are introduced.

Environmental differentiation rates means that those who pollute the most also pay the most at the toll point. In rate group 1, the set rates are divided into el-car, gasoline/hybrid and diesel. In rate group 2, the set rates are divided into Euro VI-standard, Euro V or older.

If you are unsure about your vehicles environment class, you can check this by finding your vehicle in Vehicle-information on Statens vegvesen webpage.

Decisions on environmental differentiation:
  • On 01/10/2017 a new decision on environmentally differentiated rates was adopted.
  • The decision involves introducing a new rate system with environmentally and time differentiated toll. In other words, a vehicle class division based on weight, whether the vehicle is zero emission, Euro VI or Pre-Euro VI standard compliant or whether it uses diesel, petrol, gas or ethanol.
  • The environmental effect of the fuel emissions determines the toll rate applicable to each vehicle.
  • In addition, a rush hour fee will be introduced in periods when the traffic is heaviest and the air pollution at its worst.
  • Toll rates in urban areas should be adapted based on vehicle properties and when you drive.
  • The Ministry of Transport and Communications may impose regulations to regulate the rates when there is a risk of excess air pollution, and decide that the proceeds may be used for traffic reduction measures in the applicable period. Environmentally differentiated rates must be adopted by affected municipalities and county municipalities.
Where has this been introduced?
  • Fjellinjen was the first to introduce environmentally differentiated rates from 01/10/2017.
    – If you are passing through Fjellinjen (Oslo/Bærum), you will be charged based on the properties of your vehicle and when you are driving.
    – Oslo municipality is also planning a low-emission zone for heavy vehicles from November 2017.
  • The Toll ring in Bergen introduced enviromentally differentiated rates from 01/06/2018.

 

Environmental differentiation rates means that those who pollute the most also pay the most at the toll point. In rate group 1, the set rates are divided into el-car, gasoline/hybrid and diesel. In rate group 2, the set rates are divided into Euro VI-standard, Euro V or older.

If you are unsure about your vehicles environment class, you can check this by finding your vehicle in Vehicle-information on Statens vegvesen webpage.

Time and environmental differentiation rates was introduced at the toll point in Bergen on June 1. 2018.

Politicians have decided that for vehicles in Rate group 1, ie vehicles up to 3.500kilo, it is the fuel type that determines the fare you have to pay.

It is only for vehicles in Rate group 2 that it is the euro class that determines the rate.

The environmental differentiation and the rates are grouped are decided by the politicians for the Environmental Package.
We as a toll company must follow the rates determined, and therefore have to rate those vehicles who use environmentally friendly diesel, like a “regular” diesel vehicle.

Chargeable hybrid vehicles are charged as a gasoline vehicle, regardless of whether it uses diesel or gasoline.

Hybrid vehicles that are not chargeable and use gasoline pay gasoline rates, while those who use diesel pay diesel rates.

 

 BYPAKKE BERGEN
Dicount Rate group 1 Rate group 2
Diesel Gasoline/rechargeable hybrid Euro V and older Euro VI
Crossing in rush
(0630-09:00 og 14:30-16:30)
Without tag – 0% 54,00 49,00 118,00 72,00
Crossing without rush Without tag  – 0% 29,00 24,00 67,00 36,00
 With AutoPASS
Crossing in  rush
(0630-09:00 og 14:30-16:30)
With tag – 20% 43,20 39,20 118,00 72,00
Crossing without rush With tag – 20% 23,20 19,20 67,00 36,00

 El- og hydrogen vehicles does not pay in the toll stations in Bergen.

Vehicles in rate group 1 with electronic tag and valid agreement will automatically receive 20 per cent discount.
Vehicles in rate group 2 will receive no discount.

  • Rate group 1: Vehicles with permitted total weight up to 3500 kg, as well as vehicles in category M1 with electronic tag and valid agreement.
  • Rate group 2: Vehicles with a permitted total weight including and above 3501 kg, excl. vehicle in category M1 with electronic tag and valid agreement.

 

With a valid AutoPASS agreement and a tag, you will automatically receive 20% discount on your passages  in Bergen after 01.06.18.

You will also only be charged for one passage an hour and you will maximum be charged 60 passages per month.

Read more:

For Norwegian vehicles we get information about the environmental and fuel class from the Norwegian National Road Administration’s motorcar register, and you do not need to do anything.

If you are unsure about the environmental class of your vehicle, you can check it on the Vehicle Information Service at the Norwegian Public Roads Administration’s website.

If you have a foreign vehicle, you must register your vehicle data on the following page: www.autopass.no/ed

If you do not update environmental information on your foreign vehicle, you will be charged the highest rate within the rate group.

No, you still pay only for one the passage one way and then only towards Bergen, also after the introduction of emvironmental differentiated rates on June 1st.

Exemption

Qualifying for exemption means that you can pass through the toll stations for free.
Vehicle groups marked with a * must have a valid AutoPASS agreement and tag in the vehicle to qualify for exemption or reduced payment. The exemption must be documented.

The following groups are exempt from payment:

  • passages in all vehicle types
  • cyclists and pedestrians
  • vehicles registered as motorcycles and mopeds, and ATVs registered as four-wheel motorcycles.
  • public transport in service*
  • marked emergency vehicles, as well as civil emergency vehicles on official duty*
  • Reduced mobility drivers* (The exemption only applies in toll rings and with a municipality-issued parking permit.)

Exceptions:

  • ATVs registered as tractors are not eligible for toll payment exemption.
  • Tractors are not eligible for toll payment exemption.
    • Finnfast discount: Tractors pay the same as light vehicles. Vehicle must have a valid AutoPASS agreement to qualify.
  • Zero Emission vehicles (electrically powered vehicles registered with fuel code 5 and hydrogen vehicles registered with fuel code 6) are no longer exempt from payment in all toll stations. This will consist of a growing number who are introducing reduced payment for zero emission vehicles.*
    Toll projects that have started with payment for zero emission vehicles you find HERE.

Monthly ceiling rate for Kvammapakken:

From 01.08.19 this benefit will be implemented in Kvammapakken for vehicles in rategroup 1.

With a valid AutoPASS agreement and tag you pay for max. 25 passages per calendar month for each vehicle in the agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate.

Monthly ceiling rate for Gjesdal:

From 01.08.19 this benefit will be implemented for fv. 45 Gjesdal for vehicles in rate group 1 only.

With a valid AutoPASS agreement and tag you pay for max. 15 passages per calendar month for each vehicle in the agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate.

Zero-emission vehicle is a collective name for electric cars and hydrogen cars.

Payment of tolls as a zero-emission vehicle requires tag and a valid agreement. Without a tag and a valid agreement, zero-emission vehicles will be charged ordinary fare like other vehicles.

In a growing number of tollling projects, a toll fee for zero-emission vehicles for rate group 1 is introduced. The toll fee is 50 pct. of ordinary toll fee after discount.
Zero-emission vehicles in tariff group 2 shall not yet pay a toll.

The introduction of payment for zero-emission vehicles is done according to the instructions from Prop. 87 S (2017-2018) and local government.

Introduction of payment for zero-emission vehicles in the south and west of Norway:

01/01/19 Askøypakken
01/02/19 Bømlopakken
01/04/19  E134 Stordalstunnelen, Halsnøysambandet, Jondalstunnelen
06/04/19 Bomringen i Bergen (continued excemption for Hydrogen vehicles with agreement)
01/08/19 Kvammapakken, Fv. 45 Gjesdal, Finnfast, Vossapakko, Hardangerbrua
01/09/19 Haugalandspakken, T-forbindelsen, Førdepakken, E18 Tvedestrand-Arendal

Toll stations that does not have payment for zero emission vehicles at this time. 

  • Bymiljøpakken – Nord Jæren
Increased tolls in periods of poor air quality

Bergen Municipality and Hordaland County Municipality have decided that the toll rates may be quintupled on days of high air pollution risks (contingency rates). Public transport will be free on days of elevated toll rates.

The criterion for raising toll rates is a warning of high air pollution lasting two days or more.

Read more about this on the Bergen Municipality website.

Exceptions and exemption:

 

 

How to sign an AutoPASS agreement for electric or hydrogen vehicles:

Many toll projects have discounts and others have exemptions for zero emission vehicles (electric vehicles and hydrogen vehicles).
You can read more in “What is zero emission vehicle?”

In order to get an exemption / discount on your electric vehicle, you must enter into an AutoPASS agreement and a tag for the car.
And you will then automatically obtain exemptions or discounts in all facilities where this is provided.
Keep in mind that if you drive without a tag, you will have to pay a regular fare without a discount.

How to proceed to draw an agreement on electric / hydrogen vehicle:

  1. I already have an agreement and have changed from regular vehicle to electric vehicle: Log in to AutoPASS – My Page and change vehicle number on your agreement from old to new registration number. Move the tag over from the old vehicle to the new.
  2. I already have an agreement for a regular vehicle and now want to add an electric vehicle to the existing agreement. Log on to AutoPASS – My Page and add the registration number for the electric vehicle on existing agreement. You will receive a tag sent by mail.
  3. I do not have an agreement: Sign an agreement on AutoPASS – My Page by entering the registration number of the electric vehicle. You will receive a tag sent by mail.

How to obtain an exemption agreement:

When you register your parking card for reduced mobility drivers or your electric vehicle in the general agreement from which you received your tag, you will automatically be exempt from toll payment in all facilities that provide it.
1. I have a standard agreement that I want to turn into an exemption agreement: Submit a request and state your registration number, tag number and attach documentation.
2. I do not already have an agreement: Sign a regular agreement online. Then submit a request for exemption along with documentation.

Reduced mobility drivers with a valid municipality-issued parking permit are entitled to free passage in toll rings in urban areas. This requires signing an exemption agreement and receiving a tag for your car.
The parking permit must be valid for at least two years.

The exemption currently applies to the following locations:

  • Askøypakken
  • Bomringen i Bergen
  • Bypakke Bodø and rv. 80 Vikan
  • Bypakke Grenland
  • Førdepakken
  • Haugesund
  • Kristiansand
  • Namsos
  • Nordhordlandspakken (fra 01.12.19)
  • North Jæren
  • Oslo and Bærum
  • Trondheim (only applies to toll stations included in the environmental package)
  • Harstad
  • Kråkerøyforbindelsen

Exemption for one vehicle

If you have reduced mobility and a valid parking permit that lasts for two years, you can apply for exemption from tolls to the toll road operator with which you have an agreement. A copy of your municipality-issued parking permit must be enclosed the application. Your agreement with your toll road operator will include an exemption from payment of the above toll rings. The tag is linked to one vehicle only and cannot be moved between vehicles. If you change your vehicle, you have to notify the toll company.
Exemption does not include institutions.

Children with reduced mobility

Parents who have children with reduced mobility and where the child has a parking permit, may apply to the toll road operator for two vehicles that are exempt from charges in toll rings.

 

My page

If you have an agreement, you will find an overview of your invoices and payment information on My Page.

After you sign in:
The tab “Invoices” allows you to see your invoices. If you would like only to see invoices in a certain time period, you can select a different date at the top. By clicking one of the invoice lines, you will be able to see payment information (KID, account number, amount, etc.).

“Go to passages” will provide you with a list of all the passages registered on the invoice.

“Show invoice” will display a PDF copy of the invoice. If an invoice is paid “Invoice paid” will displayed on “Invoice status”. Invoices that have not been paid will have status “Invoice sent”. However, if the invoice has gone past its due date, the status will change to “Invoice stopped. New reminder has been created”. It will not be possible to see the passages associated with reminders. However, the original invoice will still be displayed and it will be possible to see the passages there.

If you chose “Go to passages” you will get an overview over all registered passages on the invoice. The overview displays date, time, vehicle, toll road operator, toll plaza name and rate. You also have the possibility of exporting the passages to an excel file.

NB! From the 6th of April the light signals in all toll stations in Norway will be shut down.

If you want to check the validity of your agreement, we recommend that you log on to My Page and check your agreement status.

Failure to register the electronic tag when passing through the toll station may be because:

  • Your car has a windscreen that prevents the tag from being registered. (Please contact your car dealership for correct tag placement.)
  • Your tag has low battery.
  • There is a temporary fault in the toll station.
  • You have a negative balance on your prepaid agreement.

 

If you cannot find your passage information on My Page, it may indicate that you requested that your passage information be automatically deleted (“agreement without tracking”) when entering into your agreement with us. This means that your passage information is automatically deleted as soon as the passage has been charged to your agreement.

NB! Agreement with automatically deleted passage information expired on 15.08.19. After this date, all passages will be available on the agreement.

Log on to My Page.

You can remove vehicles from your agreement by clicking the box “Remove Vehicle”. Enter the tag/vehicle in question.

Do you want to cancel your tag and get your deposit back, or do you want to reuse the tag at a later date?

  • By selecting “Settle tag deposit” you can enter the account number for the refund of the tag and any remaining balance.
  • By selecting “Reuse the tag” you can choose to use your tag in a different vechile, by keeping the tag and reactivating it for a new vehicle. You must notify us when you want to move the tag into another vehicle.

Remember to remove tag the vehicle.

NB If there are additional agreements related to the tag / vehicle, these will also be terminated.

From February 27, 2018, there is a new self-service solution that uses login with electronic ID.

When you log on to  My Page it can be practical to have our Guide open.

You can easily edit your car details via My Page. Remember to register the change within three business days.
> Log on to My Page.
> Click the light blue box “Edit Vehicle”.
> Fill in the relevant data and click “Finish”.
> The car change has been registered.

 

News regarding sales notification!

Remember, you can now register an electronic sales notification on http://www.vegvesen.no/dinside

You can easily edit your agreement details via My Page.

By logging on to My Page, you can edit your registration number, address and e-mail address.

If you have an agreement, you can easily change your address via My Page:

> Log on to My Page.
> Click the brown box “Edit Profile”.
> Remove your old address from the field “Billing Address”, and enter the new one.
> When you are done, click “Save”.

It is not a requirement for the vehicle owner to be the same as the person holding the agreement. Our contract register is therefore not linked to information from the National Population Register or the Register of Motor Vehicles.
If you do not have an agreement, you cannot change your billing address. For passages without an agreement, we need to obtain information on the vehicle owner from the Register of Motor Vehicles.

Passage details can be found on My Page.

If you only want passages for a specific time period, you can select this on the passages tab. Passages can only be retrieved per month, and if you wish to retrieve passages for an extended period of time, you may need to do this multiple times, or you may contact the toll company.

See our user guide.

 

You can easily extract your passage details and other information about your agreement via My Page.

 

Payment and invoice

Qualifying for exemption means that you can pass through the toll stations for free.
Vehicle groups marked with a * must have a valid AutoPASS agreement and tag in the vehicle to qualify for exemption or reduced payment. The exemption must be documented.

The following groups are exempt from payment:

  • passages in all vehicle types
  • cyclists and pedestrians
  • vehicles registered as motorcycles and mopeds, and ATVs registered as four-wheel motorcycles.
  • public transport in service*
  • marked emergency vehicles, as well as civil emergency vehicles on official duty*
  • Reduced mobility drivers* (The exemption only applies in toll rings and with a municipality-issued parking permit.)

Exceptions:

  • ATVs registered as tractors are not eligible for toll payment exemption.
  • Tractors are not eligible for toll payment exemption.
    • Finnfast discount: Tractors pay the same as light vehicles. Vehicle must have a valid AutoPASS agreement to qualify.
  • Zero Emission vehicles (electrically powered vehicles registered with fuel code 5 and hydrogen vehicles registered with fuel code 6) are no longer exempt from payment in all toll stations. This will consist of a growing number who are introducing reduced payment for zero emission vehicles.*
    Toll projects that have started with payment for zero emission vehicles you find HERE.

The following rate groups apply for passage through toll stations in Norway:

Rate group 1

Vehicles with a total permitted weight up to and including 3500 kg and all cars in vehicle group M1, regardless of weight.
Heavier vehicles: Vehicles in vehicle group M1 weighing more than 3500 kg must have an electronic tag and a valid agreement in order to be included in rate group 1.

Rate Group 2

Vehicles with a total permitted weight from and including 3501 kg, with the exception of vehicles registered in vehicle group M1.
Mandatory tag: Vehicles that are registered to a company or used for commercial purposes must have an electronic toll tag with a valid contract for rate group 2.

Read more about mandatory tags for heavy vehicles

Rate Groups in environmental differentiation

Facilities operating with environmentally differentiated rates may have up to four different rates for rate group 1 and rate group 2.
Rate group 1 is divided into zero-emissions vehicles, plug-in hybrids, diesel, and other (petrol, gas, ethanol, etc.).
Rate group 2 is divided into zero-emissions vehicles, plug-in hybrids, Euro VI and Pre-Euro VI.
Mopeds/motorcycles only pay toll fees at the sole manual toll station: Atlanterhavstunnelen, which uses separate rate categories.

If you have an agreement, you will find an overview of your invoices and payment information on My Page.

After you sign in:
The tab “Invoices” allows you to see your invoices. If you would like only to see invoices in a certain time period, you can select a different date at the top. By clicking one of the invoice lines, you will be able to see payment information (KID, account number, amount, etc.).

“Go to passages” will provide you with a list of all the passages registered on the invoice.

“Show invoice” will display a PDF copy of the invoice. If an invoice is paid “Invoice paid” will displayed on “Invoice status”. Invoices that have not been paid will have status “Invoice sent”. However, if the invoice has gone past its due date, the status will change to “Invoice stopped. New reminder has been created”. It will not be possible to see the passages associated with reminders. However, the original invoice will still be displayed and it will be possible to see the passages there.

If you chose “Go to passages” you will get an overview over all registered passages on the invoice. The overview displays date, time, vehicle, toll road operator, toll plaza name and rate. You also have the possibility of exporting the passages to an excel file.

Vehicle Group M1

The M1 vehicle category includes passenger vehicles with a maximum of eight seats in addition to the driver’s seat. Most motorhomes, camper vans and certain large cars are included in this vehicle category.

New rate calculation system:

On 4 April 2016, a new system was introduced involving cars weighing over 3500 kg in group M1 to be charged the same rate as cars under 3500 kg.
This requires an electronic tag with a valid agreement.

When ordering a tag, select “Light vehicle – under 3500 kg” when entering into the agreement.

Norwegian vehicles

Norwegian cars in vehicle group M1 with an AutoPASS tag and a valid agreement are automatically included in rate group 1.

Cars registered abroad with an AutoPASS tag

Owners of cars in vehicle group M1 that are registered abroad and that have an AutoPASS tag and a valid agreement need to contact their toll operator to ensure that they are charged based on rate group 1.

With other types of EasyGo tags

Owners of cars over 3500 kg in vehicle group M1 who are using other types of EasyGo tags must contact their tag provider to ensure they are charged in rate group 1 in Norwegian toll stations.

One-hour rule in Bomringen i Bergen:

With a valid AutoPASS agreement and tag you pay for one passage at -bomringen i Bergen if the same vehicle passes several toll stations within 60 minutes (one-hour rule).

During rush hours, from 06:30-09:00 and from 14:30-16:30 the rates are higher for passing the toll stations. (Time Differentiated rates)
To avoid rush hour charges, you must pass all toll stations before rush hours start.

 

One-hour rule for Vossapakko:

With a valid AutoPASS agreement and tag you only pay for one passage if you pass more than one toll station in the same vehicle within 60 minutes.

 

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

One-hour rule for Nordhordlandspakken:

With a valid AutoPASS agreement and tag you only pay for one passage if you pass more than one toll station in the same vehicle within 60 minutes.

 

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

One-hour rule for Nord Jæren:

With a valid AutoPASS agreement and tag you only pay for one passage if you pass more than one toll station or toll rings with the same vehicle within 60 minutes.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

See an overview of all toll stations.

One-hour rule for Kvammapakken:

With a valid AutoPASS agreement and tag you only pay for one passage if you pass more than one toll station in the same vehicle within 90 minutes.

 

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

Timesregel i Hagalandspakken:

With a valid AutoPASS agreement and tag you only pay for one passage if you pass more than one toll station in the same vehicle within 60 minutes.

 

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

One-hour rule for Førdepakken:

With a valid AutoPASS agreement and tag you only pay for one passage if you pass more than one toll station in the same vehicle within 60 minutes.

Without Agreement:
Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

One-hour rule for Askøypakken:

With a valid AutoPASS agreement and tag you only pay for one passage if you pass more than one toll station in the same vehicle within 60 minutes.

 

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

Monthly ceiling rate for Nordhordlandspakken:

With a valid AutoPASS agreement and tag you pay for max. 50 passages per calendar month for each vehicle in the agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

Monthly ceiling rate for Nord-Jæren:

With a valid AutoPASS agreement and tag you pay for max. 75 passages per calendar month for each vehicle in the agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

Monthly ceiling rate for Haugalandspakken:

With a valid AutoPASS agreement and tag you pay for max. 75 passages per calendar month for each vehicle in the agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

Monthly ceiling rate for Førdepakken:

With a valid AutoPASS agreement and tag you pay for max. 30 passages per calendar month for each vehicle in the agreement.

Invoice Period:
Please note that the invoice is not necessarily sent out at the end of each month, and you can receive an invoice containing passages over several months. The invoice can therefore contain more than 30 passages. You must therefore distinguish between the invoice period and the passing period. However, you will not be charged for more than 30 passages within one month.
Information about passages is provided if you log in to My Page.

No Agreeement:
Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

Monthly ceiling rate for Bomringen i Bergen:

With a valid AutoPASS agreement and tag you pay for max. 60 passages per calendar month for each vehicle in the agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

Monthly ceiling rate for Askøypakken:

With a valid AutoPASS agreement and tag you pay for max. 30 passages per calendar month for each vehicle in the agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

These are the benefits of an agreement with Bomringen i Bergen:

  • 20% rabatt discount per passage, also during rush hour. (Only applies to rate group 1)
  • You get advantages such as a one-hour rule rate and a monthly ceiling rate.
  • You can pass straight through all AutoPASS/EasyGo facilities, both in Norway and abroad, and you will automatically get a discount in the applicable facilities. All passages will be charged to your general agreement, through which you received your tag.
  • View your balance and invoices, extract passage records, edit your agreement, etc. at any time through your own account page, My Page.

Alle vehicles with a valid AutoPASS agreement and tag from another toll company, automatically gets the discount and advantages when passing the toll stations in Bergen.

Environmental differentiation rates means that those who pollute the most also pay the most at the toll point. In rate group 1, the set rates are divided into el-car, gasoline/hybrid and diesel. In rate group 2, the set rates are divided into Euro VI-standard, Euro V or older.

If you are unsure about your vehicles environment class, you can check this by finding your vehicle in Vehicle-information on Statens vegvesen webpage.

Decisions on environmental differentiation:
  • On 01/10/2017 a new decision on environmentally differentiated rates was adopted.
  • The decision involves introducing a new rate system with environmentally and time differentiated toll. In other words, a vehicle class division based on weight, whether the vehicle is zero emission, Euro VI or Pre-Euro VI standard compliant or whether it uses diesel, petrol, gas or ethanol.
  • The environmental effect of the fuel emissions determines the toll rate applicable to each vehicle.
  • In addition, a rush hour fee will be introduced in periods when the traffic is heaviest and the air pollution at its worst.
  • Toll rates in urban areas should be adapted based on vehicle properties and when you drive.
  • The Ministry of Transport and Communications may impose regulations to regulate the rates when there is a risk of excess air pollution, and decide that the proceeds may be used for traffic reduction measures in the applicable period. Environmentally differentiated rates must be adopted by affected municipalities and county municipalities.
Where has this been introduced?
  • Fjellinjen was the first to introduce environmentally differentiated rates from 01/10/2017.
    – If you are passing through Fjellinjen (Oslo/Bærum), you will be charged based on the properties of your vehicle and when you are driving.
    – Oslo municipality is also planning a low-emission zone for heavy vehicles from November 2017.
  • The Toll ring in Bergen introduced enviromentally differentiated rates from 01/06/2018.

 

Time differentiated rates mean that there are higher charges during rush hour than the rest of the day.

Tollring in Kristiansand: (Time differentiated rates were introduced 16. September 2013.)

  • Higher rates: Monday to Friday in rush hours from 06:30 – 09:00 and 14:30 – 17:00
  • Lower rates: Monday to Friday outside of rush hours, Saturday, Sunday and holidays.

Tollring in Bergen: (Time differentiated rates were introduced 1. February 2016.)

  • Higher rates: Monday to Friday in rush hours from 06:30 – 09:00 and 14:30 – 16:30
  • Lower rates: Monday to Friday outside of rush hours, Saturday, Sunday and holidays.

Tollring in Nord-Jæren: (Time differentiated rates were introduced 25. March 2019.)

  • Higher rates: Monday to Friday in rush hours from 07:00 – 09:00 and 15:00 – 17:00
  • Lower rates: Monday to Friday outside of rush hours, Saturday, Sunday and holidays.

The main objective of time differentiation is to reduce traffic in busy periods and avoid the worst traffic jams. Reducing traffic in the morning and afternoon rush may lead to reduced emissions and contribute to improved air quality.

Find an oversight over rates and discounts here:  View rates and payment info

Most toll projects offer their own benefits when you sign an agreement.
Below is a general overview of the projects, and project-specific benefits can be found in separate FAQs under each project.

Here is an overview of possible benefits:
  • 10 % to 50 % discount per passage.
  • One-hour rule rate, with a maximum of one passage within 60 or 90 minutes charged to the agreement. Applies per vehicle.
  • Monthly ceiling rate, with a maximum number of passages charged to the agreement per month. Applies per vehicle.
  • Using the right to exemption when passing the toll. Requires a agreement and tag.
  • You can pass straight through all AutoPASS/EasyGo facilities, both in Norway and abroad, and you will automatically get a discount in the applicable facilities. All passages will be charged to your general agreement, through which you received your tag.
  • View your balance and invoices, extract passage records, edit your agreement, etc. at any time through your own account page, My Page.
  • Agreement without tracking. You can choose that the info about your passages is deleted after the passage has been deducted from your agreement.
Increased tolls in periods of poor air quality

Bergen Municipality and Hordaland County Municipality have decided that the toll rates may be quintupled on days of high air pollution risks (contingency rates). Public transport will be free on days of elevated toll rates.

The criterion for raising toll rates is a warning of high air pollution lasting two days or more.

Read more about this on the Bergen Municipality website.

Exceptions and exemption:

 

 

If you have sold your car but not updated or removed the registration number from your agreement/tag, you will receive an invoice for passages made by the new owner.

Your agreement is linked to the given registration number. If you do not report a vehicle change, you will continue to be billed for your old car.
You can easily edit or cancel your registration number via My Page.

 

How to obtain an exemption agreement:

When you register your parking card for reduced mobility drivers or your electric vehicle in the general agreement from which you received your tag, you will automatically be exempt from toll payment in all facilities that provide it.
1. I have a standard agreement that I want to turn into an exemption agreement: Submit a request and state your registration number, tag number and attach documentation.
2. I do not already have an agreement: Sign a regular agreement online. Then submit a request for exemption along with documentation.

Reduced mobility drivers with a valid municipality-issued parking permit are entitled to free passage in toll rings in urban areas. This requires signing an exemption agreement and receiving a tag for your car.
The parking permit must be valid for at least two years.

The exemption currently applies to the following locations:

  • Askøypakken
  • Bomringen i Bergen
  • Bypakke Bodø and rv. 80 Vikan
  • Bypakke Grenland
  • Førdepakken
  • Haugesund
  • Kristiansand
  • Namsos
  • Nordhordlandspakken (fra 01.12.19)
  • North Jæren
  • Oslo and Bærum
  • Trondheim (only applies to toll stations included in the environmental package)
  • Harstad
  • Kråkerøyforbindelsen

Exemption for one vehicle

If you have reduced mobility and a valid parking permit that lasts for two years, you can apply for exemption from tolls to the toll road operator with which you have an agreement. A copy of your municipality-issued parking permit must be enclosed the application. Your agreement with your toll road operator will include an exemption from payment of the above toll rings. The tag is linked to one vehicle only and cannot be moved between vehicles. If you change your vehicle, you have to notify the toll company.
Exemption does not include institutions.

Children with reduced mobility

Parents who have children with reduced mobility and where the child has a parking permit, may apply to the toll road operator for two vehicles that are exempt from charges in toll rings.

 

You can easily create e-Invoicing / direct debiting in your online bank using one of the following two methods:

  1. The next time you pay an invoice from us, you will be asked if you want to create an e-Invoicing / direct debiting agreement. Confirm this, and the next invoice will be an e-Invoice / direct debit.
  2. You can also create an agreement by searching through the contacts in your online bank, selecting your toll operator and entering your customer ID in the reference field.

Your e-Invoicing reference is the same as your customer ID.
Read more at a www.efaktura.no and www.avtalegiro.no

There is no VAT on toll payments, but ferries and passages in certain foreign toll companies operate with VAT.

If you have received an invoice for passages containing VAT, you can print the attachment by logging on to My Page.
Right-click on Invoice and select “Attachment VAT ref.” under “Print invoice”.

Privacy

If you cannot find your passage information on My Page, it may indicate that you requested that your passage information be automatically deleted (“agreement without tracking”) when entering into your agreement with us. This means that your passage information is automatically deleted as soon as the passage has been charged to your agreement.

NB! Agreement with automatically deleted passage information expired on 15.08.19. After this date, all passages will be available on the agreement.

From 15. of August 2019 agreements where the passings where deleted within 72 hours after being registered is now no longer available.

On this date, all current anonymous agreements will become ordinary agreements, where passages will be stored for 5 years after the end of the financial year.

 

Tag

The following rate groups apply for passage through toll stations in Norway:

Rate group 1

Vehicles with a total permitted weight up to and including 3500 kg and all cars in vehicle group M1, regardless of weight.
Heavier vehicles: Vehicles in vehicle group M1 weighing more than 3500 kg must have an electronic tag and a valid agreement in order to be included in rate group 1.

Rate Group 2

Vehicles with a total permitted weight from and including 3501 kg, with the exception of vehicles registered in vehicle group M1.
Mandatory tag: Vehicles that are registered to a company or used for commercial purposes must have an electronic toll tag with a valid contract for rate group 2.

Read more about mandatory tags for heavy vehicles

Rate Groups in environmental differentiation

Facilities operating with environmentally differentiated rates may have up to four different rates for rate group 1 and rate group 2.
Rate group 1 is divided into zero-emissions vehicles, plug-in hybrids, diesel, and other (petrol, gas, ethanol, etc.).
Rate group 2 is divided into zero-emissions vehicles, plug-in hybrids, Euro VI and Pre-Euro VI.
Mopeds/motorcycles only pay toll fees at the sole manual toll station: Atlanterhavstunnelen, which uses separate rate categories.

If you have a valid AutoPASS agreement and tag, you will automatically receive a discount when you pass through most other AutoPASS stations. Discounts vary from 10–50 %. Some stations also provide one-hour rule rates and monthly ceiling rates when passing through with an AutoPASS tag.

For more information on discounts and benefits, contact the toll operator of the station you will be passing.

See an overview of:

Here you will find an overview over all tags available, as well as instructions on how and where to place your tag.

New tags from 2018

Tag from Q-free with bracket:

Assembly instructions:

  1. Any old tag must be removed. If you want to remove an old tag sticker, try using dishwasher soap behind the sticker, before using a plastic card or thin scraper. Avoid using metal objects.
  2. Use the attached napkin and clean the window where the new tag will go. This area is often a marked area in the windshield behind the mirror. The tag must not obstuct the view. The window should be preheated.
    On heavy vehicles (bus/truck), the tag must be placed at the bottom of the windshield. It must not be mounted so that it is hidden behind the windshield wiper.
  3. Place the tag into the included tag sticker/bracket to activate the tag. You will hear a beep from the tag, when it is activated.
  4. Attach the additional velcro sticker to the velcro on the tag/bracket. Remove the cover paper of the sticker and press the tag towards windshield for 10 seconds.
  5. Remember to always let the tag be connected to the bracket. If you want to move it into a new vehicle, bring both tag and bracket.
    You can ask the toll company for a new velcro sticker, at the same time when you inform them your new vehicle number.

Tags from 2014-

Kapsch:

Norbit:

 

Here is a guide to how and where you may install your tag. (Norwegian only)


Tags from 2002-

Norbit

Here is a guide to how and where you may install your tag. (Norwegian only)

Click to see a larger image.

Read more:

How do I remove the tag?

A valid AutoPASS agreement allows you to pass through all AutoPASS/EasyGo facilities in Norway and abroad.

Find more information you can have a look at http://www.autopass.no/visitors-payment  and www.EasyGo.com

If your vehicle is being transported through the toll ring on a tow truck, remember to remove the tag from your vehicle to avoid the tag being registered.

  • If the vehicle passes without a tag, a photograph is taken of the passage, and photographs of vehicles being transported on a tow truck will be deleted.
  • A photograph will not be taken if the vehicle passes with a tag. This means that it will be impossible to verify that this vehicle did not drive through the toll station on its own.

Please note that a vehicle being towed through the toll ring will need to pay for the passage.

The rule is that a vehicle passing through the toll station with all four wheels on the ground, must pay for the passage.

If the tag doesn’t work, you need to contact us.

There can be a number of reasons why the tag doesn’t work, like low battery or the agreement is not valid.

Our contact info is under Customer Service

 

Obtain a tag and agreement by signing an agreement online.
Please view our user guide

The agreement is valid from the date it is signed, even if the tag has not yet arrived. It normally takes 7–10 days from the agreement is signed until the tag arrives in the post.
The main agreement is the agreement for which you receive your tag.
Local agreements are supplementary agreements you sign to get discounts in multiple locations, and for which you enter the tag number provided in your general agreement.
Passing a toll station without an local agreement: Some facilities automatically give a full discount as long as you have an agreement and tag from another facility. These do not require a supplementary agreement. Passages are charged to your main agreement.

Here is a description of how you remove the tag from the window, prepared by the Norwegian Public Roads Administration in connection with launching the new tags in summer 2014.
 

Log on to My Page.

You can remove vehicles from your agreement by clicking the box “Remove Vehicle”. Enter the tag/vehicle in question.

Do you want to cancel your tag and get your deposit back, or do you want to reuse the tag at a later date?

  • By selecting “Settle tag deposit” you can enter the account number for the refund of the tag and any remaining balance.
  • By selecting “Reuse the tag” you can choose to use your tag in a different vechile, by keeping the tag and reactivating it for a new vehicle. You must notify us when you want to move the tag into another vehicle.

Remember to remove tag the vehicle.

NB If there are additional agreements related to the tag / vehicle, these will also be terminated.

If you want to have your tag deposit refunded, return the tag to our address.
To prevent an active tag from being registered during transport, wrap it in aluminium foil when returning it.
When we receive your tag, it will be terminated, and the deposit refunded. If your balance is negative, it will be deducted from your deposit.

The location of the tag number depends on the type of tag you have.

  • The tag number on old Norwegian tags comes after L: and consists of 10 digits. Example L: 01 2345678 9

You can choose between cancelling your agreement and tag, or pausing your agreement to reuse the tag later.

  • The cancellation notice must be issued in writing, via our contact form, or by logging in to AutoPASS My Page and cancelling the agreement there. The tag must be disposed of as electrical and electronic waste, so-called EE waste.
  • If you choose to reuse the tag, you can place the agreement on hold on AutoPASS My Page

For more information about the new My page, you will find instructions here.

Log on to My Page.
Find your existing agreement, and click the “Add Vehicle” box. Enter information about the vehicle, and click save. The tag will be sent to you by post within 10 days.

From 15. of August 2019 agreements where the passings where deleted within 72 hours after being registered is now no longer available.

On this date, all current anonymous agreements will become ordinary agreements, where passages will be stored for 5 years after the end of the financial year.

 

Toll stations

Qualifying for exemption means that you can pass through the toll stations for free.
Vehicle groups marked with a * must have a valid AutoPASS agreement and tag in the vehicle to qualify for exemption or reduced payment. The exemption must be documented.

The following groups are exempt from payment:

  • passages in all vehicle types
  • cyclists and pedestrians
  • vehicles registered as motorcycles and mopeds, and ATVs registered as four-wheel motorcycles.
  • public transport in service*
  • marked emergency vehicles, as well as civil emergency vehicles on official duty*
  • Reduced mobility drivers* (The exemption only applies in toll rings and with a municipality-issued parking permit.)

Exceptions:

  • ATVs registered as tractors are not eligible for toll payment exemption.
  • Tractors are not eligible for toll payment exemption.
    • Finnfast discount: Tractors pay the same as light vehicles. Vehicle must have a valid AutoPASS agreement to qualify.
  • Zero Emission vehicles (electrically powered vehicles registered with fuel code 5 and hydrogen vehicles registered with fuel code 6) are no longer exempt from payment in all toll stations. This will consist of a growing number who are introducing reduced payment for zero emission vehicles.*
    Toll projects that have started with payment for zero emission vehicles you find HERE.

Toll stations in Vossapakko

At the following toll stations you pay for passage in both directions:

  • E16 Bolstad toll station
  • Rv.13 Svelgane toll station

Se MAP of the toll stations

Toll station T-forbindelsen

At the toll station fv.47 Mjåsund you pay for passage in both directions.

See the toll station on map

Toll stations Nord Jæren up to 1th of October 2018.

At all toll stations you pay for passage in one direction.

  • Fv. 413 Finnestadgeilen
  • E39 Tastatorget
  • Rv. 409 Kvernevikveien
  • Rv. 509 Hafrsfjord
  • Fv. 382 Grannes
  • Rv. 510 Nesbuveien
  • Solasplitten
  • Åsenveien
  • Fv. 443 Forusbeen
  • Fv. 433 Bærheim
  • Svanholmen
  • Travbaneveien
  • E39 Motorveien
  • Rv. 44 Forusveien
  • Fv. 314 Gamleveien
  • Rv. 509 Soma
  • Fv. 327 Årsvoll
  • Rv. 510 Sele
  • Rv. 44 Øksnevad
  • Rv. 505 Orstad
  • E39 Bråstein
  • Rv. 44 Kåsen

See the toll stations on the map 

 

Toll stations in Kvammapakken

At the following toll stations you pay for passage in both directions:

  • Rv. 7 Kjepsohøgda (east of Norheimsund)
  • Rv. 7 Steinsdalen (west of Norheimsund)

See the toll stations on the map.

Toll stations in Bomringen i Kristiansand

You pay for passage in one direction at all toll stations, towards the city:

  • E18 Bjørndalssletta
  • E39 Vesterveien
  • Rv.9 Grim
  • Prestheia
  • Sødal

You can find the toll stations on the map.

Jondalstunnelen has a toll station on fv.107 on the south side of the tunnel. You pay for passage in both directions.

  • Toll station Jondalstunnelen.

See the toll station on the map

Toll stations in Haugesund and eastbound

At the following toll stations you pay for passage in one direction,  leaving the city:

  • Fv.47 Karmsundsgata south
  • Fv.923 Salhusveien
  • Fv.831 Spannaveien
  • Fv.938 Skjoldaveien
  • Fv.47 Tittelsnesvegen
  • Fv.924 Skeisvollsveien

At the following toll stations you pay for passage in both directions:

  • E134 Hodnafjell
  • E39 Liland
  • E134 Toskatjørn

Toll stations Karmøy

At the following toll stations you pay for passage in both directions

  • Fv.47 Liknes
  • Fv.47 Veakrossen
  • Fv.47 Bygnes
  • Fv.47 Norheim

See the toll stations in the map

 

The toll station is located at Øvstabø, and you pay in both directions, all day.

  • Toll station fv.45 Gjesdal

See the toll station on the map

Toll stations in  E18 Tvedsestrand-Arendal

You pay for passage in both direction at all the toll stations.

  • E18 Mørland
  • E18 Stølen

You can find the toll stations on the map.

Tollstations in Bomringen i Bergen, existing and new (06.04.19)

You only pay for passage in one direction at all toll stations.

You pay towards the city, with following exceptions*:

Existing toll stations

  • Fjøsangerveien
  • Nattlandsveien
  • Storetveitvegen
  • Dolviken
  • Fyllingsdalen
  • Gravdal
  • Straume
  • Sandviken
  • Nygårdsbroen
  • Florida
  • Gyldenpris
  • Kalfaret
  • Michael Krohnsgate (*collection towards Danmarksplass)
  • Damsgårdsveien (*collection towards Danmarksplass )

New toll stations (06.04.19)

  • Fv 243 Tellevikvegen,
  • E16 Arnavegen,
  • Fv 267 Åsamyrane,
  • E 39 Åsaneveien,
  • Fv 555 Bergen center, Strandkaien, direction Nordnes
  • Fv 585 Bergen center, Småstrandgaten,  direction Torget
  • Rv 555 Sotraveien,
  • Fv 558 Lyderhornsveien,
  • Fv 556 Straumeveien,
  • Fv 580 Hardangervegen ved
  • Rv 580 Fritz C. Riebers vei.
  • Fv 179 Steinsvikvegen,
  • Fv 582 Fanavegen,
  • Rv 580 Flyplassvegen,
  • Fv 172 Skagevegen,

You can also find the tollstations on the onlinemap.

 

Toll station

  • Toll station E134 Åkrafjordtunnelen / Stordalstunnelen

You pay for passage in both directions.

See toll stations in the map.

Toll stations Førdepakken

At the toll stations for Førdepakken bomselskap AS you pay for passage towards Førde centre

  • E39 Bakkebøvegen (Førde west/Hafstadvegen)
  • Rv5 Kletten (Øyrane/Naustdalsvegen/before the tunnel to Florø)
  • E39 Bruland (Førde east/Brulandsvegen)
  • Fv481 Presteholten (Angedalsvegen)
  • Fv484 Brulandsvellene (Vievegen/south of Viebrua)

See toll station on the map

There is a toll station at Finnfast where you pay for passage in both directions.

  • Rv. 519 Finnøytunnelen

See the toll station on map

Bomstasjoner Askøypakken

At the following toll stations you pay for passage in one direction, towards Askøybrua/Bergen:

  • Nedre Kleppe – On the hill after Juviksflaten
  • Stongafjellet – Just north of Stongafjellstunnelen
  • Storeklubben – Southbound ramp on Askøybroen
  • Vatnavatnet – Southwest of Florvågtunnelen

See the toll stations in the map

Here you will find an overview of the toll rings and the toll stations in the City Enviromental Package (Bymiljøpakken) from 01.10.18.

Toll ring:

  • Stavanger toll ring (11 toll stations)
  • Sandnes toll ring (10 toll stations)
  • Sola toll ring (2 toll stations)
  • Forus toll ring (10 toll stations)
  • Risavika toll ring (2 toll stations)
  • Outer toll ring, north: Toll stations on the border between Stavanger and Randaberg. (3 toll stations)

You only pay a toll in one direction, and it’s when you drive into a toll ring, not out of the ring (s). Except Outer toll ring North, where you pay towards Stavanger.

Read more about One-hour Rule, Monthly Ceilings and Rushtime Fee.

 

Toll stations in the Stavanger toll ring Direction charged
Fv435 Bybrua Towards south
Fv411 Tastagata Towards south
Christian Bjellandsgate Towards south
Fv446 Randabergveien Towards south
Fv 416 Øvre Stokkavei Towards east
Rv509 Madlaveien Towards northeast
E39 Mosvatnet Towards north
Fv404 SUS Towards north
Fv 44 Lagårdsveien Towards north
Fv 415 Nedre Stokkavei Towards east
Ytre Ringveg vest Towards east

 

Toll stations in Outer toll ring, North Direction charged
Fv409 Kvernevikveien  Towards south
E39 Tastatorget (Randabergveien)  Towards east
Fv413 Finnestadgeilen Towards east

Toll stations in Risvika toll ring Direction charged
Rv 509 Tanangerveien Towards south
Rv 509 Tanangerveien Towards north

Toll stations by Sola airport Direction charged
Fv509 Flyplassveien Towards soutwest
Fv374 Nordsjøveien Towards north

Toll stations in Forus toll ring Direction charged
Fv44 Diagonalen/Boganesveien Towards east
Moseidsletta Towards east
Røynebergveien Towards southeast
Åsenveien Towards east
Fv443 Forusbeen Towards east
E39 Refsnesveien Towards southeast
E39 Stokkamyra Towards north
Stokkaveien Towards north
Fv44 Forussletta Towards north
Fv314 Gamleveien Towards north

Toll stations in Sandnes toll ring Direction charged
Fv44 Strandgata Towards south
Roald Amundsensgate Towards south
Dyre Vaas vei Towards south
Fv509 Oalsgata Towards southeast
Fv241 Heigreveien Towards northeast
Fv325 Jærveien Towards north
Fv330 Hoveveien Towards north
Fv334 Gamle Ålgårdsveien, Austrått Towards north
Fv 323 Austråttveien, Towards west
Fv332 Hanaveien, Towards south

One-hour rule in Bomringen i Kristiansand:

With a valid AutoPASS agreement and tag you pay for one passage at bomringen i Kristiansan if the same vehicle passes several toll stations within 60 minutes (one-hour rule).

During rush hours, from 06:30-09:00 and from 14:30-17:00 the rates are higher for passing the toll stations. (Time Differentiated rates)
To avoid rush hour charges, you must pass all toll stations before rush hours start.

One-hour rule in Bomringen i Bergen:

With a valid AutoPASS agreement and tag you pay for one passage at -bomringen i Bergen if the same vehicle passes several toll stations within 60 minutes (one-hour rule).

During rush hours, from 06:30-09:00 and from 14:30-16:30 the rates are higher for passing the toll stations. (Time Differentiated rates)
To avoid rush hour charges, you must pass all toll stations before rush hours start.

 

One-hour rule for Vossapakko:

With a valid AutoPASS agreement and tag you only pay for one passage if you pass more than one toll station in the same vehicle within 60 minutes.

 

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

One-hour rule for Nordhordlandspakken:

With a valid AutoPASS agreement and tag you only pay for one passage if you pass more than one toll station in the same vehicle within 60 minutes.

 

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

One-hour rule for Nord Jæren:

With a valid AutoPASS agreement and tag you only pay for one passage if you pass more than one toll station or toll rings with the same vehicle within 60 minutes.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

See an overview of all toll stations.

One-hour rule for Kvammapakken:

With a valid AutoPASS agreement and tag you only pay for one passage if you pass more than one toll station in the same vehicle within 90 minutes.

 

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

Timesregel i Hagalandspakken:

With a valid AutoPASS agreement and tag you only pay for one passage if you pass more than one toll station in the same vehicle within 60 minutes.

 

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

One-hour rule for Førdepakken:

With a valid AutoPASS agreement and tag you only pay for one passage if you pass more than one toll station in the same vehicle within 60 minutes.

Without Agreement:
Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

One-hour rule for Askøypakken:

With a valid AutoPASS agreement and tag you only pay for one passage if you pass more than one toll station in the same vehicle within 60 minutes.

 

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

Monthly ceiling rate for Vossapakko:

From 01.12.18 this benefit will be implemented in Vossapakko.

With a valid AutoPASS agreement and tag you pay for max. 25 passages per calendar month for each vehicle in the agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate.

Monthly ceiling rate for Nordhordlandspakken:

With a valid AutoPASS agreement and tag you pay for max. 50 passages per calendar month for each vehicle in the agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

Monthly ceiling rate for Nord-Jæren:

With a valid AutoPASS agreement and tag you pay for max. 75 passages per calendar month for each vehicle in the agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

Monthly ceiling rate for Kvammapakken:

From 01.08.19 this benefit will be implemented in Kvammapakken for vehicles in rategroup 1.

With a valid AutoPASS agreement and tag you pay for max. 25 passages per calendar month for each vehicle in the agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate.

Monthly ceiling rate for Haugalandspakken:

With a valid AutoPASS agreement and tag you pay for max. 75 passages per calendar month for each vehicle in the agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

Monthly ceiling rate for Hardangerbrua:

From 01.12.18 this benefit will be implemented in Hardangerbrua.

With a valid AutoPASS agreement and tag you pay for max. 25 passages per calendar month for each vehicle in the agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate.

Monthly ceiling rate for Gjesdal:

From 01.08.19 this benefit will be implemented for fv. 45 Gjesdal for vehicles in rate group 1 only.

With a valid AutoPASS agreement and tag you pay for max. 15 passages per calendar month for each vehicle in the agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate.

Monthly ceiling rate for Førdepakken:

With a valid AutoPASS agreement and tag you pay for max. 30 passages per calendar month for each vehicle in the agreement.

Invoice Period:
Please note that the invoice is not necessarily sent out at the end of each month, and you can receive an invoice containing passages over several months. The invoice can therefore contain more than 30 passages. You must therefore distinguish between the invoice period and the passing period. However, you will not be charged for more than 30 passages within one month.
Information about passages is provided if you log in to My Page.

No Agreeement:
Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

Monthly ceiling rate for Bomringen i Kristiansand:

With a valid AutoPASS agreement and tag you pay for max. 50 passages per calendar month for each vehicle in the agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

Monthly ceiling rate for Bomringen i Bergen:

With a valid AutoPASS agreement and tag you pay for max. 60 passages per calendar month for each vehicle in the agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

Monthly ceiling rate for Askøypakken:

With a valid AutoPASS agreement and tag you pay for max. 30 passages per calendar month for each vehicle in the agreement.

Note! Vehicles with no agreement have to pay for each passage and do not get advantages such as a monthly ceiling rate or one-hour rule rate.

If your vehicle is being transported through the toll ring on a tow truck, remember to remove the tag from your vehicle to avoid the tag being registered.

  • If the vehicle passes without a tag, a photograph is taken of the passage, and photographs of vehicles being transported on a tow truck will be deleted.
  • A photograph will not be taken if the vehicle passes with a tag. This means that it will be impossible to verify that this vehicle did not drive through the toll station on its own.

Please note that a vehicle being towed through the toll ring will need to pay for the passage.

The rule is that a vehicle passing through the toll station with all four wheels on the ground, must pay for the passage.

Time differentiated rates mean that there are higher charges during rush hour than the rest of the day.

Tollring in Kristiansand: (Time differentiated rates were introduced 16. September 2013.)

  • Higher rates: Monday to Friday in rush hours from 06:30 – 09:00 and 14:30 – 17:00
  • Lower rates: Monday to Friday outside of rush hours, Saturday, Sunday and holidays.

Tollring in Bergen: (Time differentiated rates were introduced 1. February 2016.)

  • Higher rates: Monday to Friday in rush hours from 06:30 – 09:00 and 14:30 – 16:30
  • Lower rates: Monday to Friday outside of rush hours, Saturday, Sunday and holidays.

Tollring in Nord-Jæren: (Time differentiated rates were introduced 25. March 2019.)

  • Higher rates: Monday to Friday in rush hours from 07:00 – 09:00 and 15:00 – 17:00
  • Lower rates: Monday to Friday outside of rush hours, Saturday, Sunday and holidays.

The main objective of time differentiation is to reduce traffic in busy periods and avoid the worst traffic jams. Reducing traffic in the morning and afternoon rush may lead to reduced emissions and contribute to improved air quality.

Find an oversight over rates and discounts here:  View rates and payment info

Increased tolls in periods of poor air quality

Bergen Municipality and Hordaland County Municipality have decided that the toll rates may be quintupled on days of high air pollution risks (contingency rates). Public transport will be free on days of elevated toll rates.

The criterion for raising toll rates is a warning of high air pollution lasting two days or more.

Read more about this on the Bergen Municipality website.

Exceptions and exemption:

 

 

Traffic light

It is the Directorate of Public Roads that decides which signs to use, cf. The Road Regulations Section 35.

The Norwegian Public Roads Administration has decided that in  some toll rings, only toll stations on the main roads into the city will be equipped with toll rate signs, while the toll stations in cities with more complicated rate system and location of toll stations (such as Oslo, Bergen, Nord Jæren and Trondheim) shall be completely free of toll rate signs.

All toll stations that do not have a rate sign must have a single sign with the toll booth symbol 792.30 “Fully automatic toll booth passing without stopping”.

This simple sign (see below) is a minimum to inform road users that tolls are being paid and that the vehicles’ characteristics are video photographed.

The signs in the toll stations in Bergen and Stavanger follow the new document for signs in automatic toll plazas created by the Directorate of Public Roads.

See the document “Ny mal for skilting i bomstasjoner” PDF (only in Norwegian)

 

NB! From the 6th of April the light signals in all toll stations in Norway will be shut down.


There are two different systems for lights in the AutoPASS stations:

  1. Tollstations without light signals
  2. Tollstations with light signals
    1. The light signals consists of one green and one white plus sign, and a yellow camera
    2. The light signals consists of one green and one white plus sign, and no signal.
1. Toll stations without light signal

Newer road stations have no light signals. There you will not receive a light signal when passing by, even if you pass by with a tag.

  • If you pass the toll station with a valid AutoPass agreement and tag, your passing will be charged the agreement with discount and other local benefits.
  • If you pass the toll station without a valid agreement and a tag,  a picture will be taken of the registration number of your vechile. The invoice will be sent to the vehicles owner at full price, and without any other local benefits.

You can check the validity and balance of the agreement at https://minside.autopass.no/

2. Toll stations with light signal
Green light

This indicates that the passage is approved, and the tag has been registered. You have a valid AutoPASS agreement, and the agreement has been charged.

White light

If you have a  prepaid agreement, a white light indicates that your balance is low. You will receive a new invoice that must be paid before your balance is negative.

If you have a  post-paid agreement, this indicates that your last invoice is passed its due date.
NOTE! For customers who have direct debiting, the traffic light will flash white when the direct debit charge has been sent to the bank, until the account has been charged.

No light / yellow camera

This indicates that a picture will be taken of your vehicle registration number. It may mean that you have passed using a tag that could not be registered, or that your agreement is no longer valid.
Please note that post-paid agreements with active debt collection claims will be frozen automatically.

 

When entering into new agreements, the traffic light will not flash the correct signal until the toll operator has registered your agreement and payment.

NB! From the 6th of April the light signals in all toll stations in Norway will be shut down.

If you want to check the validity of your agreement, we recommend that you log on to My Page and check your agreement status.

Failure to register the electronic tag when passing through the toll station may be because:

  • Your car has a windscreen that prevents the tag from being registered. (Please contact your car dealership for correct tag placement.)
  • Your tag has low battery.
  • There is a temporary fault in the toll station.
  • You have a negative balance on your prepaid agreement.

 

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