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Questions about invoices and passages?

If you have questions about an invoice you have received from Ferde, you can send us an inquiry by email or post so that we can take a closer look at the case. Refer to your invoice number and briefly explain what your inquiry is about.

Have you received invoices at full price, but do you think you have an agreement?

If you have received an invoice from Ferde, there has not been registered an agreement at the vehicle at the time of passage. If you believe you have a valid AutoPASS agreement, contact your tag issuer and find out why the agreement is not active.

Do you want an overview of your passages?

Passages registered with Ferde is passages made without an agreement on the vehicle. You will se your passages on the invoice that you have received by post, DigiPost or e-invoice. We can only send a passage overview when the passages have already been invoiced and to be found on the invoice.

If you want a copy of one of your invoices with the passages, you can contact our customer center. Remember to refer to the registration number or invoice number you want to see detailed passage information.

Information about passages can only be sent directly to the owner of the vehicle.

Contact customer service