New AutoPASS-tag and new customer number for customers in Stordalstunnelen, Jondalstunnelen and Finnfast.

Veronica Solås News

All toll projects in the counties of Agder, Rogaland and Vestland are now gathered in the toll company Ferde AS. We therefore want to bring together all the AutoPASS customers in the same customer register.

New customer number
All existing AutoPASS agreements with Ferde AS – Stordalstunnelen (Åkrafjorden), Finnfast and Jondalstunnelen  will during April 2020 be transferred to a new customer number in Ferde AS – Bomringen Bergen.

New AutoPASS tag
Because of this, we send out new AutoPASS tags to the car (s) in the AutoPASS agreement. As soon as it is received, the new tag must be placed in the windshield of the vehicle. The new tag will be active right away. Old tags from Stordalstunnelen, Finnfast and Jondalstunnelen must be removed from the car and disposed of as electrical waste. It will no longer be valid.

AutoPASS My Page (Min Side)
If you want to use AutoPASS My Page and have not been logged in before, do the following: Go to “minside.autopass.no” and log in with BankID. When asked if you have an agreement from before, select “YES”. Enter the email address that is registered in the agreement and then click on the link you receive in the email.

Existing users of AutoPASS My Page, can easily add the new customer number under the “Find agreement” feature. Here you select “Email registered on the agreement” to find the new customer number in Ferde AS – Bomringen Bergen . Unfortunately, it will no longer be possible to find information regarding the old customer number in Stordalstunnelen, Finnfast or Jondalstunnelen on AutoPASS My Page. If such information is needed, please contact our Customer Center.

AutoPASS for ferry
The new tag number will be automatically updated on agreements with “AutoPASS for Ferry” as soon as the tag is used. You can make sure the information matches under “Vehicle” on the AutoPASS Ferry My Page.

New bank account number
Always make sure that you use the bank account number that is on the invoice for payment, so that the payment comes into the correct bank account. If the wrong bank account number is used, the payment will be rejected and will be returned.

E-invoicing
Current e-invoice agreements will automatically be transferred to the new customer number.